Frequently asked questions

For orders placed before 2pm, items will be sent the same day. After 2pm, they will be shipped next business
day (we will be faster if possible). At the time of your order, you can choose between DHL express or DHL
standard delivery.

The cost of delivery varies depending on the items ordered and the delivery address. The exact price will be
displayed at the time of online payment.

Yes, we deliver worldwide. Just fill in the desired address in the delivery address.

It all depends on the items ordered and the delivery address. The exact price will be displayed at the time of
online payment.

It is possible to change the delivery address in your personal space if the order has not yet been shipped.

Yes, because the delivery man will need your signature as a delivery note.

If the shipping method you’ve selected offers tracking you will receive an email providing you with all of the
details required to track your parcel.