Frequently asked questions

Yes, the online payment is secured with Ogone. They are protected by a 3D Secure security standard.

The paid invoice is issued upon delivery of the order, inside the package. However, we can generate a new
invoice if needed.

Payment is made at the end of your order and you will be debited at that time. For pre-ordered items, you will
have to pay a deposit once. Our team will send you a secure link to pay the rest when the item is available.
The amount of the deposit will be displayed on the product page.

If you have already paid a deposit for an item and no longer wish to purchase it, you can send us an email at
shop@photocineshop.com. We will refund your deposit in full.

Online payment can be made by credit card or bank transfer. We accept credit cards and Visa cards.